Effective Date: February 18, 2024

Free Shipping
At Elle & Rose, customer satisfaction is our highest priority. We proudly offer free worldwide shipping on all orders.

If you have any questions about delivery to your country or any other shipping inquiries, feel free to contact us.

No Hidden Costs
We value transparency and honesty. The price displayed at checkout is the final cost. No hidden fees or unexpected charges.

Seamless Ordering Experience
Ordering from us is simple and effortless. Enjoy free shipping for all your orders worldwide.

Fast and Reliable Delivery
We understand the importance of receiving your order promptly, which is why we offer fast and dependable shipping services.

Delivery Schedule
All orders are dispatched from our European warehouses, with delivery times varying based on your location, courier processing times, and stock availability.

Processing Time: All orders are processed within 1-2 business days.

Estimated Delivery Times:

• United States: 5-7 business days
• Europe: 2-8 business days

Good to know! We ship from different warehouses, read more about our main shipping and warehousing here.

Efficient Order Processing
We strive for efficiency in our order processing. Our processing time is short, usually 1-2 days, including careful packaging.

Reliable Shipping Partners
We trust PostNL, DHL, and FedEx to provide secure and swift deliveries worldwide.

Shipping Methodology
Our standard shipping service is completely free. Every order is handled with the utmost care to ensure safe and efficient delivery.

Easy Order Tracking
We believe in transparency. Once your order is dispatched, you will receive detailed tracking information.

• Tracking Number Provided: You can track real-time updates on your shipment’s status directly on the courier’s website.
• User-Friendly Status Check: Simple instructions on our website allow you to track your order effortlessly.

Customer Support
Our team is always available to assist you with any shipping or order-related inquiries.

Addressing Missing Items
If any items are missing from your order, please contact us immediately at support@elleandrose.com. We will work swiftly to resolve the issue.

Easy Returns & Exchanges

Return Period: You may return any item within 30 days of receiving your order.

Return Shipping Costs: Return shipping costs are the responsibility of the customer.

Need Help? For any return-related questions or something else you would like to know, contact us at support@elleandrose.com.