Returns & Exchange

You can return your order within 100 days of receipt. We ensure that the purchase amount is refunded to your account within 14 business days of receiving the return. The costs of returning products are the responsibility of the customer.

Please note: always contact us first via info@amelify.com before sending a return. Email us to let us know you want to return your parcel. Without prior request and confirmation, we unfortunately cannot process returns.

Easy returns in three simple steps

Step 1: Complete the return form Download the return form here and fill it in completely.

Step 2: Ship your order Send your items together with the completed return form to the address below. Make sure your parcel has a Track & Trace code. As the sender, you are responsible for the shipment until it is received by us.

Step 3: Receive your refund Once we have received and inspected your parcel, we will ensure that the purchase amount is back in your account within 14 business days.

Packaging requirements

Pack the product in the original packaging where possible
Use sufficient padding material to prevent damage during transport
Ensure sturdy outer packaging
Include the completed return form in the box
Items must be unused and returned with all original tags attached

Return shipping costs

Return shipping costs are fully the responsibility of the customer
We recommend using a tracked service to avoid any issues
Amélify is not responsible for parcels lost in transit on the way back to us

Return address

Name: Liu Changxing Address: 3rd Floor, No. 2 Freight Elevator, YTO Express Building, Building D, No. 409 Suxi Avenue, Jinhua City, Yiwu City, Zhejiang Province City: Jinhua Country: China Postcode: 310000 Phone: +86 15105455455