NEW IN
1 colour available
1 colour available
1 colour available
1 colour available
NEW & ICONIC
1 colour available
1 colour available
1 colour available
1 colour available
FAQ
Still have a question or need assistance? Just reach out to us at support@elleandrose.com, and we’ll get back to you as soon as possible!
1. Do you offer free shipping?
At Elle & Rose, customer satisfaction is our highest priority. We proudly offer free worldwide shipping on all orders.
If you have any questions about delivery to your country or any other shipping inquiries, feel free to contact us.
2. How long does delivery take?
All orders are dispatched from our European warehouses, with delivery times varying based on your location, courier processing times, and stock availability.
Processing Time: All orders are processed within 1-2 business days.
Estimated Delivery Times:
- United States: 4-7 business days
- Europe: 2-8 business days
We trust PostNL, DHL, and FedEx to provide secure and swift deliveries worldwide.
3. What is your return policy?
Not in love with your item or need a different size? No problem! We accept returns within 30 days of receiving your order. Items must be unused, in their original condition, and with all packaging intact. Once we receive your return, we will process your refund or exchange.
For more details, read our Returns & Exchanges policy or contact our customer support here or at support@elleandrose.com
4. Do I need to pay the return costs?
Yes, return costs are at your own expense. As part of our commitment to sustainability, we aim to reduce unnecessary shipments. By covering return costs, customers are encouraged to make more conscious purchasing decisions, leading to fewer returns and a lower environmental impact.
For more details, read our Returns, Refunds & Exchanges policy.
5. Who are Elle and Rose?
Elle & Rose was founded in 2021 by two women with a passion for timeless, high-quality fashion. Their mission is to create elegant and versatile pieces that empower individuals to feel confident and stylish every day. With a focus on craftsmanship and premium materials, Elle & Rose blends classic sophistication with modern design to suit a variety of personal styles.
Learn more about their story here.